Privacy Policy

At CellSave Arabia FZ-LLC - The Family Stem Cell Bank, accessible from Cellsave Website , one of our main priorities is the privacy of our visitors.


This Privacy Policy document contains types of information that is collected and recorded by CellSave Arabia FZ-LLC- The Family Stem Cell Bank and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in CellSave Arabia FZ-LLC- The Family Stem Cell Bank. This policy is not applicable to any information collected offline or via channels other than this website.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Collection of personal information

By using Cellsave Arabia, you consent to our collection, use and disclosure of your personal information in accordance with the terms of this Policy. You may withdraw such consent at any time, however this will not affect the lawfulness of the processing based on your consent prior to the withdrawal, or where we have other legitimate reasons for processing your personal data.

We may collect and process the following personal information:

Information you give us:

If you are enquiring about our services, then we may request and process with your consent your personal information including your Name, e-mail address, telephone number, Shipping address details, delivery information and credit card details

Information we collect about you:

With regard to each of your visits to Cellsave Arabia, we may automatically collect the following information:

technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and

information about your visit; services you viewed or searched for; page response times, download errors, length of visits, page interaction information (such as scrolling, clicks, and mouse-overs).

Information we receive from other sources:

We may also receive information about you from other sources such as our local authorized business partners and service providers.


We use your personal information for the following purposes where permitted by applicable law as follows:

Where this is necessary for purposes which are in our, or third parties, legitimate interests. These interests are:

auditing usage of Cellsave Arabia;

to process and respond to inquiries, and provide our services (including processing any payments in connection with the services under the Terms);

administering promotions and events where you take part.

Where you give us consent:

sending you newsletters related to our services and for other marketing purposes;

carrying out business development including sending information about promotions and details of events.

For purposes which are required by law:

responding to requests by government or law enforcement authorities conducting an investigation;

complying with any applicable legislation.

Sharing your personal information

We may also share your personal information with third parties including certain service providers we have retained in connection with our business activity, such as courier services, document processing services or other necessary entities

Moreover, we may disclose your personal information to third parties:

If Innovation Link, its business, or its assets are acquired by a third party, in which case personal information held by it about its users, suppliers, or customers will be one of the transferred assets;

If we are under a duty to disclose or share your personal information in order to comply with any legal obligation or if we are required to do so by a legal process, or in order to enforce or apply our terms and conditions and other agreements; or if we reasonably consider this necessary; or to protect the rights, property, or safety of Innovation Link, our users, our customers, or others; and

For the purposes of crime prevention and fraud protection.

We may also disclose your personal information to law enforcement authorities or other government officials.

We may also disclose your personal information to any competent administrative or judicial authority in prevention of money laundering and terrorist financing in compliance with the Prevention of Money Laundering regulation, for the purposes of preventing any operation related to money laundering or terrorism financing.

Cookies and internet advertising

We may use ‘cookies’ to improve this website (which is part of CellSave Arabia FZ-LLC). Cookies are small files that are sent to a computer’s hard drive by a web server. Cookies enable websites to remember who you are. Information from cookies may include information relating to your use of our website, information about your computer (such as IP address and browser type), and demographic data. The list below sets out the types of cookies we use, and the purposes for which we use them. Most internet browsers have a mechanism notifying you when you receive a new cookie and how to reject new cookies or disable cookies altogether.

Privacy Policy amendment

CellSave Arabia FZ-LLC may change this Privacy Policy at any time by publishing the new version on the website

Protection of Your Personal Information

Our website has secure pages to collect user information and most critical data is stored in encrypted form. We use various technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. Our servers use Secure Sockets Layer (SSL) and encryption technology that works with Microsoft Internet Explorer, Firefox, Safari and Chrome.


All comments, queries and requests relating to our use of your information are welcomed and should be addressed to CellSave Arabia FZ-LLC.

For questions or concerns relating to our privacy policy, we can be contacted by email at
infoarabia@cellsave.com or at:

CellSave Arabia FZ-LLC
Dubai Healthcare City,
Al Razi Medical Complex 64
Dubai, United Arab Emirates
PO Box 505152

Learn more about CellSave